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Paula Shuler currently serves as Revenue Operations Manager at Webgility, Inc. since April 2021, having previously held roles as Customer Success Manager and Implementation Operations Specialist within the same company. Prior to Webgility, Paula was employed at Grand Canyon Planning Associates from August 2011 to March 2021 as an Operations Specialist, where significant improvements in operations and reporting were implemented, along with a successful transition to a cloud-based CRM system. Earlier experience includes working as a Customer Service Representative at Cosmopolitan Medical Communications from March 2008 to August 2011, where support was provided to medical offices, and as an Administrative Assistant at DESTINATION MEXICO from February 2006 to September 2007, responsible for managing schedules and client communications while integrating a new database system.