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Nishit Shetty is a seasoned professional in customer success and management, currently serving as a Customer Success Manager at WebEngage since January 2022, after previously holding the position of Customer Success Executive. Prior experience includes a role as Management Trainee at ICICI Prudential Life Insurance Company Limited from August 2021 to February 2022, and as Customer Experience Manager at Furlenco from October 2018 to May 2019. Nishit obtained a Post Graduate Program in Management with a focus on Business, Management, Marketing, and Related Support Services from ICFAI Business School, Pune, from 2019 to 2021, and holds a Bachelor of Commerce degree from Smt Chandibai Himathmal Mansukhani College, completed in 2018.