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Deepshikha Chakraborty is a seasoned professional with extensive experience in sales and customer success operations. Currently serving as the Sales/Revenue Operations Manager at WebEngage since October 2021, Deepshikha has successfully spearheaded the evaluation and launch of a new customer success platform, achieving a 75% adoption rate within two months. Prior roles include Customer Success Manager at CustomerSuccessBox, where Deepshikha maximized customer lifetime value and boosted product adoption by approximately 20%, and inFeedo, where Deepshikha played a key role in scaling customer success during significant company growth. Early career experience includes managing full-cycle sales as a Business Development Trainee at ICCS. Deepshikha holds a Master of Technology and a Bachelor of Technology in Biotechnology from Jaypee Institute of Information Technology, and completed secondary education at Delhi Public School, Gurgaon.