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Kelly James is a seasoned executive in the energy and utilities sector, currently serving as Senior Vice President and General Manager at Salesforce, overseeing industry product strategy and energy transition initiatives. Prior roles include General Manager and Vice President at Vlocity, where expertise in customer-centric solutions was leveraged as part of Salesforce’s ecosystem. Kelly's experience extends to Oracle and Opower, with notable contributions to customer experience strategies. Academic credentials include a Bachelor of Arts in Psychology from the University of Pennsylvania and further training in sustainability leadership from the University of Cambridge. Kelly's leadership is marked by a focus on innovative solutions in utility markets and a commitment to climate change initiatives.