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Khaled Abed is an experienced sales and hospitality professional currently serving as the Director of Global Sales at protel hotelsoftware GmbH since June 2020. Prior roles include Area Sales Director for HappyOrNot, where significant revenue growth was achieved in the DACH and Poland markets, and Regional Sales Manager at Springer-Miller Systems, promoting products across the EMEA region. Khaled's career in hospitality began with various F&B management positions, starting as a Commis and progressing to roles such as Assistant F&B Manager and F&B Outlet Manager. Khaled holds a Master of Business Administration from Eduard-Stieler-Fachhochschule Fulda and a qualification as a Hotelfachmann from Berufsschule Bad Brückenau.