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Samuel Rozon is an experienced client experience professional with a strong background in team leadership across various industries. Currently serving as Client Experience Team Lead at Wealthsimple since March 2021, Samuel previously held the position of Frontline Manager at Capital One from October 2017 to March 2021 and Team Manager at Fido Mobile from June 2015 to September 2017. Samuel's educational background includes a Certificat en Relations Industrielles in Labor and Industrial Relations from Université de Montréal and a minor in Liberal Arts and Sciences with a concentration in psychology and philosophy from the same institution. Samuel also attended the University of Ottawa from 2008 to 2010.