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Michael’s interest in IT Solutions began early: while most kids his age were playing video games with friends, Michael would take his super Nintendo/n64 on days off from school to his father’s firm – WCA Technologies. Completely immersed in the environment, he’d perform data entry, assist technicians with computer setups, and admin/helpdesk support. Daily interactions with customers and troubleshooting with engineers helped cement his passion for client problem-solving and meeting their business objectives.