ÂÜÀòÂÒÂ×

JoAnna Ferris is a seasoned professional in account management and customer success, currently serving as a Senior Associate Account Manager at Wayfair since January 2025. Previously, JoAnna held several key roles at Buildertrend, including Senior Account Manager (II), where exceptional customer satisfaction scores and a top retention rate were achieved, as well as managing a substantial book of high-touch customers. JoAnna's earlier experiences include positions at Spreetail as a Business Development Manager, Sojern as a Business Development Representative, and coaching roles focused on strengths development at the Clifton Strengths Institute. JoAnna holds a Bachelor of Business Administration in Marketing from the University of Nebraska-Lincoln.