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James Ferguson is a seasoned professional with extensive experience in account management and sales within the telecommunications industry. Since December 2010, James has held the position of Director of Account Management at Wavecrest, a global managed voice and messaging services company. Prior roles at Wavecrest include Global Sales Director, Regional Sales Director, Senior Carrier Relations Manager, Carrier Relations Manager, and Director of CONNECT, overseeing the CONNECT platform's P&L, product portfolio, and related teams. Prior to this, James served as a Carrier Sales Executive at Route Trader from August 2009 to December 2010. James holds a foundation degree in Communications with a focus on advanced broadcast operations from Ravensbourne University London.