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Jim Richards is a Senior IT Systems Engineer at Wave Broadband, where responsibilities include delivering robust infrastructure solutions and optimizing production efficiencies. Previously, Jim served as IT Supervisor and Senior Infrastructure Engineer at Synrad, providing expertise to a $100M division and managing IT operations for over 185 users. Earlier roles include Senior IT Systems Administrator at Healthentic, Senior Systems Administrator at Taphandles, and Network Administrator at Active Power. Jim holds a Bachelor of Science in Biochemistry from The University of Texas at Austin, obtained in 1999.