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Pratibha Jain is an experienced professional currently serving as an Account Executive for APAC & MEA at Wati, where responsibilities include spearheading new business initiatives and enabling companies to utilize WhatsApp API for customer communication. Previously, Pratibha held the position of Team Lead - Customer Success for North America at Chargebee, leading a team of Customer Success Managers and focusing on client retention and relationship enhancement. Other notable roles include Restaurant Success Manager and Senior Vendor Manager at Swiggy, where strategic growth and partnership development were key. Pratibha's early career included positions at TECHZONE and Redefine Retail, along with an internship at Deloitte. Educational qualifications include a Bachelor's degree in Law from Rajiv Gandhi College of Law and a Master's degree in Human Rights and Duties from the University of Madras.