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John Mock has a diverse work experience in the healthcare and IT industries. Starting in 2006 at A Bit Above LLC as a Workflow Specialist, they developed web applications and provided custom Crystal Reports. John then worked at Watertown Regional Medical Center as a Clinical Help Desk Specialist and later as a Customer Service Associate, where they enhanced patient care and supported users in various modules. In 2012, they were an NPR/DR Consultant at Iatric Systems, creating reports for MEDITECH Magic, C/S, and 6.0. From 2013 to 2015, they owned and served as the Principal Solutions Architect at Medical Information Solutions, LLC, working on electronic records optimization for healthcare organizations. John then returned to Watertown Regional Medical Center as a Senior Database Analyst. In 2017, they joined Independent Care Health Plan as a Data Analyst. Currently, they are the IS Technology Manager and Facility Information Security Officer at Watertown Regional Medical Center since October 2019, leading a high-performing team and guiding infrastructure and application projects while ensuring compliance with information security policies.

John Mock obtained their high school diploma from Watertown High School. John then attended Valparaiso University, but no information is provided about the degree or field of study. John later enrolled in Waukesha County Technical College and obtained an Associate degree in IT - Network Specialist in the years 2010-2012. John then pursued higher education at Western Governors University, where they completed a Bachelor of Science (B.S.) degree in Information Technology in 2016. John continued their education at the same university and obtained a Master of Science (M.S.) degree in Data Analytics in 2017. Additionally, John holds various certifications such as the Oracle Database SQL Certified Expert, CompTIA Project+, CompTIA A+ ce, CompTIA Network+ ce, CompTIA Security+ ce, and LPIC-1.