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Clair Hillier is an experienced professional in project management and business analysis, currently serving as the Head of Digital Delivery Management at Waterstons since June 2013, where responsibilities have included overseeing software delivery and consultancy initiatives. Prior roles include QA Manager and Product QA Coordinator at RIBA from March 2004 to June 2013, as well as QA Manager at RIBA Enterprises during the same period. Clair began a career in technology as a Junior Developer at Adhaero Technologies from 2005 to 2006. Educational qualifications include a Bachelor of Science (Honors) in Computing from the University of Sunderland, completed between 1996 and 1999, alongside studies at Wearmouth College from 1994 to 1996.