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Michael Jones is an experienced professional in financial and regulatory performance, currently serving as the DCA & Debt Strategy Manager at Water Plus Business since October 2016. Prior roles include Senior Insight Analyst and Senior Credit Analyst within the same organization, as well as a Business Analyst at Severn Trent Services and Performance Analyst at Severn Trent Water. Michael's expertise involves collaborating with internal and external partners to enhance billing and collections departments. Michael holds a Bachelor of Science (BSc) degree in Geology/Earth Science from The University of Manchester, earned from 2005 to 2009.