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Francisco Santos is a Senior Technical Support Engineer at Wasabi Technologies since December 2024, specializing in EMEA support. Prior to this role, Francisco served as a Public Cloud Operations Manager and Senior Systems Administrator at Continent 8 Technologies, where responsibilities included managing cloud services, onboarding IaaS and Managed Service customers, and contributing to IT strategy implementation. Previously, as a Cloud Support Engineer at Amazon Web Services, Francisco supported enterprise customers in troubleshooting technical challenges. Francisco's career began as a Hosting Operations Senior Specialist at Equinix Brasil, followed by roles as a Network Administrator at SES - CRT - DST/AIDS and a Linux Specialist at Ubik Do Brasil. Francisco holds a Bachelor of Technology in Computer Systems Networking and Telecommunications from Anhanguera Educacional.