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Tonya Roberson is an experienced professional currently serving as the Water Mitigation Review Team Supervisor at Wardlaw Claims Service, LLC since April 2024. Prior to this role, Tonya functioned as a Team Lead in the CXP Division at Sedgwick from April to November 2023, where a successful short-term project was completed. From May 2008 to March 2023, Tonya worked as a Field Staff Claim Manager at Assurant, managing teams of 8 to 12 members through claim process investigations and ensuring customer satisfaction despite being laid off due to macroeconomic conditions. Earlier positions include serving as a System Support Specialist at Assurant from November 2002 to 2008, where responsibilities included delivering hardware/software installation packages and troubleshooting system errors. Tonya holds a Bachelor of Business Administration from Tarleton State University and an Associate's degree from McLennan Community College.