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Ilayda Tutuncuoglu has developed a diverse skill set through various roles in customer service and sales. At Wall Street English Turkey, Ilayda served as a Sales Consultant, while at Jurcom GRC Services, Ilayda progressed from Customer Relations Officer to Customer Success Leader, focusing on enhancing client experiences. Additionally, Ilayda contributed to effective communication as the Marina Communication Coordinator at Ece Saray Marina & Resort. Early career experience included an internship in Human Resources at Goldstar & Rateks Textile, providing foundational knowledge in HR processes.