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The Support and Assistance team at Wales & West Utilities provides essential services that ensure the seamless operation of the company's daily activities. This team encompasses various roles, including metering, HR, IT, occupational health, learning & development, community engagement, and project management, all working in tandem to maintain the efficiency and safety of the gas network, support employees, and enhance customer relations. They play a crucial role in supporting both internal functions and external services to keep the gas supply reliable and customers satisfied.