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Rami Malhas is an experienced hospitality professional currently serving as the Director of Guest Relations & Quality at Waldorf Astoria Beverly Hills since January 2025. Prior to this role, Rami held the position of Front Office Manager at Waldorf Astoria Monarch Beach Resort & Club from May 2023 to January 2025. Rami's extensive background includes roles such as Senior Associate at Irvine Company Office, Housekeeping Manager and Assistant Front Office Manager at The Resort at Pelican Hill, and Front Office Supervisor at Fashion Island Hotel. Early career experiences include a Fan Relations Intern position with the LA Clippers and a Cast Member role with The Walt Disney Company, as well as a Marketing Intern at Visit Buena Park. Rami Malhas holds a Bachelor of Arts degree with a double concentration in Entertainment and Tourism Management and Finance from California State University, Fullerton.