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Brandy Jenkins possesses over a decade of experience in collections operations, currently serving as Senior Manager of Collections Operations at Wakefield since July 2012. In this role, Brandy focuses on operational excellence, data analysis, and policy development, while regularly generating reports for executives. Previous positions at Wakefield include Collections Operations Supervisor and Dialer Strategist, emphasizing strategic dialing and performance metrics management. Brandy also serves as a REALTOR® at City Space Realty, Inc., aiding clients in residential real estate. Prior experience includes a Unit Manager role at GC Services, overseeing collections for major clients and managing a team of account representatives. Brandy holds education from the University of Tennessee, Knoxville, and Tennessee Real Estate Educational Systems.