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Pendora Lundy serves as the Environmental Services Quality Improvement Manager at Wake County since February 2011, where responsibilities include leading quality improvement initiatives, managing the accreditation process, and ensuring compliance with environmental regulations. Previously, Pendora held positions as Quality Management Services Coordinator I and Program Assistant in Quality Management within the Wake County Health System, focusing on protocol development and public health compliance. Prior experience includes working as a Project Specialist and SFOC Administrative Supervisor at Securitas (Cisco Systems, Inc.), where Pendora maintained global standards for security operations and supervised a team. Pendora holds a Master's of Business Administration in Technology Management from the University of Phoenix Online and a Bachelor of Science in Computer Information Systems from Saint Augustine's College.