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The Customer Engagement & Experience team at Wakatobi Resort & Liveaboard Yacht focuses on enhancing guest satisfaction through personalized service and effective communication. This team collaborates on marketing initiatives, manages customer relations, and facilitates seamless reservations to ensure an unforgettable luxury diving experience. They also play a crucial role in brand promotion and cultivating lasting relationships with guests, ultimately aiming to elevate Wakatobi's reputation as a premier dive destination.