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Sarah Dyack has a diverse work experience spanning several roles and companies. Sarah is currently serving as the Director of Customer Success at WaitWell, where they lead a team focused on understanding clients' needs, providing support, and ensuring the software evolves to meet growing demands. Prior to this, they worked as an Account Manager at WaitWell, where they had a strong grasp of the company's software and assisted clients in configuring it to align with their workflow. Sarah also trained staff on utilizing the system and maximizing its analytics. Before joining WaitWell, Sarah worked as a Sales and Marketing Specialist at the same company.

Earlier in their career, Sarah held a marketing position at BMO Financial Group, where they managed marketing strategies for personal loan and mortgage products. Sarah successfully led cross-departmental campaigns and achieved exceptional results. Prior to BMO, they worked at Manulife as a Marketing Manager and Director for Term Life Products in Affinity Markets. In this role, Sarah oversaw direct marketing campaigns, managed product initiatives for professional associations, and presented new marketing proposals to senior management teams.

Overall, Sarah Dyack has demonstrated their proficiency in customer success, account management, sales, marketing strategy, and product management throughout their career.

Sarah Dyack attended Mount Allison University from 1987 to 1991, where they obtained a Bachelor of Arts (BA) degree with a major in Psychology. Following their undergraduate studies, in 1991 and 1992, Sarah pursued further education at Université de Strasbourg in France, earning a Diplôme Supérieur d'études Françaises in French Studies.