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Michelle Llewellyn has extensive experience in customer service and sales, currently serving as a Customer Care Coordinator at Wainhomes (Severn Valley) Limited since January 2021. Previous roles include Legal Reception Call Handler at RAC, Customer Consultant at ELEMIS, and Quality Compliance Technician at Bob Martin (UK) Ltd. For over a decade, Michelle worked at Essilor Ltd (UK), contributing as a Business Development Executive and Senior Telemarketing-Sales Executive. Early career positions include managing an inbound sales team at Allianz and serving as Head Agency Cashier at Halifax. Michelle holds multiple educational qualifications, including a degree in marketing, accounting, and finance, as well as a diploma in finance and optical practice support certifications.