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Hung Ngo is a seasoned restaurant management professional with extensive experience in various leadership roles within the food service industry. Currently serving as Regional Vice President at Waffle House, Inc. since September 2013, Hung oversees two divisions and seven district managers across nineteen stores, focusing on performance metrics and customer service excellence. In addition to this role, Hung has been a ServSafe Trainer for the National Restaurant Association, providing food safety training and assessments since August 2001. Previous positions include District Sales Manager at Dollar General, Owner of Cheryl Restaurant, and Chief Operating Officer at Popeyes Louisiana Kitchen/Saratoga Food Group, where significant achievements included consistently ranking in the top 15% of franchisees nationwide. Educational background includes studies at Regent University, Central New Mexico Community College, and The University of New Mexico.