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The Research and Coordination Team at W21C, University of Calgary, focuses on designing and conducting interdisciplinary health systems research to improve patient safety and quality of care. The team collaborates with academic faculty, clinicians, non-profits, and companies to provide evidence, feedback, and validation services for digital health, medical technology, and aging-in-place initiatives. Team members also manage research projects, coordinate clinical trials, and apply human-centered design and human factors principles to ensure effective and user-friendly healthcare solutions.