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Nikki Zirbel has extensive experience in account management and operations, currently serving as a Commercial Account Manager and On-Site Service Representative at Grainger since May 2015. In this role, Nikki collaborates with sales and field operations to develop marketing strategies and oversees customer service activities in the KeepStock market area. Previously, Nikki held roles at The Hartford Dental Group, SC, starting as a Dental Assistant and advancing to Office Manager, where responsibilities included employee development, financial management, and customer service enhancements. Additionally, Nikki has experience in the hospitality industry as a Bartender/Waitress. Nikki holds a Bachelor of Arts in Professional Business Communication from Mount Mary University and a certification in Dental Assisting from Fox Valley Technical College.