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Krzysztof Kowalik is an experienced professional in customer service and order management, currently serving as an Expert in Online Order Management and Watch Hotline at W.KRUK S.A. since March 2019. Responsibilities include handling individual orders, liaising with suppliers, and order fulfillment. Prior roles include Customer Service Consultant positions at ITI Neovision, focusing on customer inquiries and service sales, and various customer-facing roles at Carrefour and McDonald's. Krzysztof completed a Master of Engineering degree in Management and Production Engineering from AGH University of Krakow between 2012 and 2017.