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Kristen Nakia Lester is a skilled Quality Analyst currently employed at VuePoint Diagnostics, LLC since September 2024, previously holding the same position at Somatus from January 2021 to September 2024. Kristen successfully managed the NCQA application process leading to a three-year accreditation and developed patient satisfaction surveys in collaboration with internal stakeholders and vendors. Prior roles include Healthcare Business Analyst-Contractor at PhyMed Healthcare Group, Quality and Process Improvement Analyst, Health Services Manager, and UAT Analyst at naviHealth, along with management positions in operations at Outpatient Diagnostic Center of Alabama and athenahealth. With extensive experience in healthcare operations, quality improvement, and team management since 2005, Kristen holds an Associate's Degree in Applied Sciences from Wallace State Community College and is pursuing a Bachelor of Arts from the University of Montevallo.