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The Sales and Account Management team at VTX Telecom is responsible for driving revenue growth and maintaining strong relationships with clients, primarily SMEs. They focus on acquiring new customers, managing existing accounts, and ensuring client satisfaction with VTX Telecom's suite of services, including Internet access, telephony, web hosting, and cloud services. This team also collaborates closely with pre-sales to tailor solutions that meet specific customer needs, thereby fostering long-term partnerships and ensuring customer retention.