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Natalia Pavic is an experienced operations and customer service manager currently working at VSS Transportation Group since March 2020, where responsibilities include managing operations and customer service. In addition, Natalia serves as an account manager at State Farm since September 2022. A dedicated student of professional photography at the New York Institute of Photography from November 2019 to present, Natalia is pursuing a degree in Business Management with a focus on Logistics, Materials, and Supply Chain Management at Collin College, expected to complete in July 2024. Previous roles include various managerial positions at Marc Glassman Inc. and J.C. Penney, highlighting a strong foundation in customer service and retail management since 1999.