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Matti Viljakainen possesses extensive experience in customer channels and product management, currently serving as the Head of Customer Channels at VR Group. Prior roles include Channel Lead and Product Owner at VR Group, as well as Senior Product Manager positions at Schibsted and Sanoma. Previous experiences include leading Digital Experience and Sales at Tallink Silja Oy, where responsibilities encompassed roles as E-Commerce Manager and E-Commerce Specialist, along with foundational positions as Production Supervisor and Production Planner at the same company.