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Jeff Hancock is a seasoned program manager and consultant with extensive experience in the financial services sector. Currently serving as a Senior Consultant - Program Manager at VPC, a Ceto Company, since January 2024, Jeff previously held the position of Program Manager at CCG Catalyst Consulting Group from September 2022 to February 2024. Prior to that, Jeff was a Senior Program Manager at Fiserv, where responsibilities included managing core conversions for credit union clients and onboarding new project managers. Jeff’s previous roles also include Implementation Coordinator and Applications Analyst at Jack Henry & Associates, where a focus on customer experience and software implementation was pivotal. Jeff began a career in banking at Jefferson Bank and Trust, progressing from Teller to Personal Banker. Academic achievements include a Bachelor of Arts in Strategic Communication, Magna Cum Laude, from Maryville University of Saint Louis.