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Youssef El Ghazi is a seasoned professional in the travel and tourism industry, currently serving as a Travel Implementation Manager at VoyagExpert since May 2019. With a solid background as a Functional Analyst at Amadeus since January 2010, Youssef is adept at detecting and tracking anomalies within Amadeus Central and providing Level 2 support to customer assistance and internal entities. Prior roles include Functional GDS Technician at Atos Origin Infogérance, Customer Service Advisor at Frequence Plus Services, and Client Relations Specialist at Air France, focusing on luggage tracking for worldwide customers. Youssef holds a Brevet Technicien Supérieur in Business Travel Consulting from l’école pratique du tourisme and a Bachelor's degree in logistics with a European commerce option from Lycée Jehan de Beauce.