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Ryan Coulton has extensive work experience in the field of customer operations, customer success, scrum mastering, quality engineering, and test analysis. Ryan has been employed at VOSS since 2016, where they currently hold the position of Customer Operations Manager. Prior to this role, they served as a Customer Success Delivery Lead and also worked as a Scrum Master and Senior Quality Engineer. Before joining VOSS, Ryan worked for MWEB as a Senior Test Analyst and Certified Scrum Master from 2011 to 2016. Ryan also served as a Lead Test Engineer at Virgin Media in 2010 and as a Test Analyst at Swiftcover.com from May 2010 to November 2010. Additionally, they worked as a Software Test Engineer/Team Lead at Virgin Media from 2008 to 2010 and as a CA Test Engineer at BSkyB from 2006 to 2008. Ryan's earlier work experience includes the role of IT Manager at Birse Metro Ltd from 2003 to 2006.

Ryan Coulton attended Nelson Mandela University from 1998 to 2000, where they studied Information Technology. No degree was specified.