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Romil Shah is an experienced professional currently serving as a Staff Product Manager for Conversational Commerce at Vonage since August 2022. With a strong background in business analysis and digital transformation, Romil held the position of Deputy General Manager in Information Technology at Nayara Energy from November 2014 to August 2022, where responsibilities included business intelligence, analytics, and intelligent automation. Romil has also worked as a Senior Business Analyst at Acrotrend Solutions Limited, where key clients included GlaxoSmithKline Pharmaceuticals and Reed Exhibitions. In addition to professional roles, Romil serves as a Startup Evangelist (Volunteer) at HeadStart Network Foundation and has contributed to various initiatives in volunteer capacities to support entrepreneurship and child welfare. Romil holds a Master's degree in Management Information Systems from Mays Business School, Texas A&M University, and a Bachelor's degree in Electronics from the University of Mumbai.