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Ntombizikhona Thetyana currently works at Volvo Trucks South Africa as a Service contract claims adjudicator. Ntombizikhona previously worked at Volvo Group as a Diesel Technician. Their responsibilities include evaluating and invoicing warranty claims, handling the Warranty store, and diagnosing and fault tracing Volvo and Renault Heavy duty trucks for maintenance and repair. Additionally, Ntombizikhona is involved in overall improvement of the claim process and dealer behavior.