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Marta March is a seasoned professional in customer experience management with extensive experience in various roles, currently serving as Client Experience Manager at Volotea since January 2017. In this role, Marta leads key projects aimed at enhancing passenger experience, collaborates with stakeholders across the organization, and develops data-driven insights to support decision-making. Prior to this position, Marta held roles at SITEL IBERICA TELESERVICES as Operations Manager and at Sitel, where responsibilities included customer experience coordination and team management. Marta's early career includes experience as an Administrative at Estudi Pomés. Educational background includes a Professional Sound Technician degree from Microfusa and a Bachelor's degree in Humanities from I.E.S. Vila de Gràcia.