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Natalia Vergara Medina began their work experience in 2015 as a Customer Service Agent at Aeromexico, where they assisted passengers with itinerary changes, flight reservations, and other ticket-related concerns. Natalia then joined JetBlue Airways in 2017 as an Airport Operations Agent, overseeing reservations, ticketing, check-in, and baggage service while actively participating in corporate social responsibility activities.

In 2018, Natalia joined Volante Technologies as an Operation Assistant and Marketing LATAM. Natalia spearheaded the development of product renewals and collection processes, successfully completing 100% of renewals in 2020 and generating significant revenue. Their exceptional performance in operations earned their recognition for strong leadership, communication, and organizational skills.

Within Volante Technologies, Natalia later became the Marketing Lead, LatAm. Natalia identified and achieved specific regional marketing goals, resulting in a 10X improvement in marketing opportunities for the region. Natalia also analyzed local competition, strengthening the company's brand position and achieving an 85% brand recognition in 2022.

In 2023, Natalia transitioned to the role of Corporate Marketing Manager at Volante Technologies.

Natalia Vergara Medina's education history is as follows:

In 2022, Natalia enrolled in Partners Academy to pursue a degree in Marketing y Negocios Digitales, with a focus on Marketing.

Prior to that, in 2017, Natalia attended Universidad ECCI, where they pursued a degree in Modern Languages BA. Their field of study included Lenguas y Literatura Extranjeras (Foreign Languages and Literature), as well as Negocios y Administración (Business and Administration).

From 2013 to 2015, Natalia completed the Cabin Crew Member Course at Avianca Services, focusing on Aviation.

Additionally, Natalia has obtained several certifications to enhance their skills and knowledge. In July 2022, they received an EFSET English Certificate (C1 Advanced) from EF Standard English Test. Natalia also obtained certifications in SEO Toolkit from Semrush, Google Ads, Google Analytics Individual Qualification, LinkedIn Content and Creative Design, LinkedIn Marketing Strategy, Ads Manager 101 from TikTok, and Wordpress for Beginners from Udemy. These certifications were obtained between March and July 2022 from their respective institutions.