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Marsha Ragland possesses extensive experience in customer service and administrative support. Currently serving as a Customer Service Representative at VoiceNation since September 2021, Marsha has also been a Customer Care Representative at Raymour & Flanigan Furniture and Mattresses since February 2015, contributing significant skills in client interaction and problem resolution. Additionally, Marsha has worked as an Administrative Assistant at a non-profit agency, further enhancing professional capabilities. In pursuit of a Bachelor’s Degree in Computer Information Systems at Medgar Evers College, CUNY, Marsha demonstrates a commitment to professional growth and development in the technology field.