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Roland Sandström is an experienced professional in the customer service and sales sectors, currently serving as the Owner and CEO of Voicedesk since January 2020, where expertise in outsourced support, HR, and recruitment is applied. Concurrently, Roland has been the Sales Director at Cention AB since November 2010, specializing in providing omnichannel customer support solutions through various communication channels. Previous roles include Marketing Manager at Kistamässan, Sales Manager at Bokadirekt.se, and various sales positions at Eniro and Eniro Polska. Roland holds an MBA in Marketing from Warszawa Universitet, attained between 2003 and 2004.