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Christian Felipe Gordillo Hernandez is an accomplished product and operations manager with extensive experience in optimizing processes and enhancing user experiences across various industries. Currently leading the customer products strategy for login and identity at Vocento, Christian has consistently demonstrated a strong capacity for implementing technological improvements that drive user retention and operational efficiency. Previous roles include Head of Product at Personal Crowdfunding, where a 30% efficiency increase was achieved, and various positions focused on process design and digital transformation across organizations such as AIG, Dirección General de Tráfico, and GOMEZ NAVAS ABOGADOS CONSULTORES. Christian's educational background includes multiple specialized degrees in strategic process management and leadership, underscoring a solid foundation in business operations.