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Rebecca Ruhlman is an experienced professional with a diverse background in client experience and program strategy within technology user groups. Currently serving as Client Experience Director at Innovatis Group, Rebecca previously held roles such as Senior Client Experience Manager and Senior Program Strategy Manager at the International Avaya User Group. At VMware User Group, Rebecca excelled as Senior Communities & Membership Manager, leading volunteer management strategies and enhancing member engagement. Prior experience includes a Senior Operations & Strategy Manager position at the Mitel User Group and leadership development roles at Pi Beta Phi Fraternity for Women. Rebecca holds a Bachelor's Degree in Interdisciplinary Studies from Michigan State University.