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Carine Casteleyn is a seasoned professional with extensive experience in account management, business development, and customer satisfaction across various sectors. Currently serving as Key Account Manager at Digitaal Vlaanderen since August 2023, Carine focuses on facilitating digital transformation within the Flemish government. Previous roles include Freelance Coach at Westtoer, where Carine contributed to enhancing customer experiences in tourism, and Solutions Manager at bpost, assisting government services to improve citizen interaction. Carine held key positions such as Key Account Manager at Escala, Donor Relations Coordinator at Rode Kruis-Vlaanderen, and Marketing Manager at Explorado Group, showcasing a strong background in marketing, event management, and organizational support. Carine's educational credentials include digital leadership training and expertise in customer orientation, fortified by a foundation in applied communication and modern languages.