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Cynthia Hagan has extensive work experience in the financial industry, specifically in compliance and fraud risk management. Cynthia is currently employed at Vizo Financial Corporate CU as the VP of Compliance and Fraud Risk, a position they have held since June 2023. Prior to this role, from January 2022 to May 2023, they served as the Compliance and Fraud Risk Director at the same company.

Before joining Vizo Financial, Cynthia worked at Vizo Financial Corporate Credit Union as a Compliance Administrator from October 2016 to January 2022, and at Mid-Atlantic Corporate Federal Credit Union as a Compliance Administrator from August 2015 to September 2016.

Cynthia's early career was at Susquehanna Bank, where they held various roles. Cynthia worked as a BSA/Fraud Supervisor from December 2007 to August 2015, a Call Center Supervisor from May 2004 to December 2007, and as a Proof/Corrections employee from August 2000 to May 2004.

Cynthia Hagan obtained their Bachelor of Arts (BA) degree in English Language and Literature, General from Millersville University of Pennsylvania. In addition to their degree, they hold certifications as a BSA Compliance Specialist (BSACS) from the Credit Union National Association and as a Credit Union Compliance Expert (CUCE), also from the Credit Union National Association. The specific months and years of when these certifications were obtained are not provided.