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Erica Ricigliano is an experienced Certified Pharmacy Technician currently working at Vivo Health Pharmacy since November 2018. Prior roles include Store & Pharmacy Manager and Senior Pharmacy Technician Manager at various pharmacies, where responsibilities encompassed managing daily operations, streamlining processes, and improving patient care through exceptional communication and support. Erica possesses extensive knowledge of Medicare Part D, Medicaid, and Commercial pharmacy billing, along with expertise in pharmacy law and regulations. Additional experience includes HR supervision and roles in residence life during time at Farmingdale State College, where Erica developed strong leadership, conflict resolution, and communication skills. Erica Ricigliano holds a Bachelor of Science in Business Management from Farmingdale State College.