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Satya Muddada has over 25 years of experience in IT Service Management. Satya began their career in 1995 at Oracle as a Global Program Manager, leading the development and implementation of Oracle Complex MRO software for GE Aircraft Engines. In 2002, they moved to iGATE as Deputy General Manager. In 2003, they joined CORIO/IBM India as Director, Managed Services and was instrumental in starting offshore operations from scratch. Satya successfully migrated 85% Application Support Business for large customers from USA to India and implemented ITIL based Operational Processes. Satya then moved to Oracle India Pvt. Ltd. in 2005, where they held the role of Director, Managed Services & ITSM Practice. Satya obtained ITIL V2 Manager Qualification with distinction and ITILV3 Expert Qualification and developed in house capabilities for ITSM implementation. In 2013, they joined AECOM in Saudi Arabia as Change Management Lead and Vivid Edge Corp as Vice President, Strategic Services, where they were responsible for leading ITSM Practice, Strategy Development, Service Now Partnership, Strategic Services, ITIL Implementations, Asset Development, Advisory, Client Relationship improvements and ITSM Training.

Satya Muddada obtained a Bachelor of Commerce (B.Com.) from Andhra University in 1975, after studying E-Commerce/Electronic Commerce. Satya then went on to receive a Certified Associate of Indian Institute of Bankers (CAIIB) from the Indian Institute of Bankers, Bombay in 1983, after studying Finance, Banking, and Foreign Trade. In 1985, they obtained a Chartered Financial Analyst from ICFAI, after studying Finance and Financial Management Services. In 2011, they obtained an ITIL Expert certification from ISEB.