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Shantrelle Thomas is currently a Claims Assistant at Vivacity Tech PBC. Shantrelle previously worked as a Data Services Clerk at Team Focus Insurance Group from February 2017 to July 2019, where they processed and issued commercial and personal lines insurance policies. Shantrelle also verified forms and coverages on commercial and personal lines policies during issuance, and answered questions from insureds and agents. Prior to that, Shantrelle worked as a Policy Processor at Farmers Insurance from June 2008 to December 2016.