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Kyle McCann is a strategic customer success professional with extensive experience in managing large and significant customer relationships. Currently serving as a Strategic Customer Success Manager at VitalSource since June 2017, Kyle oversees a substantial book of business comprising cutting-edge users of various platforms. Previous roles include managing the Traditional 2-4 Year Institutional Store segment, which encompasses over 400 colleges and universities across the U.S. and Canada, and leading the North American Customer Support Team at Verba Software. With a background in client support at First Republic Bank, Kyle has a solid foundation in training and consulting with business clients. Educational accomplishments include a Bachelor of Arts in Cultural and Interdisciplinary Studies from Antioch College.