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Jenn Solomon's work experience began in 1994 as a Marketing Coordinator at Brew Moon Restaurant & Microbrewery. From 1997 to 1998, they worked as an Office Manager at Plus Design Inc. Jenn then moved on to TBV Valves, where they held the role of Marketing Coordinator from 1998 to 2001. Jenn joined Jones & Bartlett Learning in 2001 and worked there until 2016. During their time at Jones & Bartlett Learning, they held various roles, including Sales Manager, Vice President of Sales for Education Curriculum Solutions, and Vice President of Academic and Professional Sales. From 2016 onwards, they have been working at VitalSource, starting as the Director of Market Development and then moving on to become the Senior Director of Market Development. Currently, they hold the position of Vice President, Publisher & Enterprise Markets at VitalSource.

Jenn Solomon holds a Bachelor of Arts degree in Political Science from UMass Boston. Additionally, they have obtained certifications in Leading Strategic Growth from Columbia Business School Executive Education in April 2020 and Inbound Sales Certification from HubSpot in August 2016.